← All projects

09 / Circular product & service design

The Flipper

A recycling-centre concept for Avalex that makes heavy waste easier to dispose of and turns each visit into an opportunity to learn about its impact.

Context
Advanced Concept Design · TU Delft · Avalex
Focus
Behaviour change, ergonomics, product-service systems
Rendering of the Flipper recycling station, with a blue tipping platform, green enclosure and user interface.
The Flipper is a proposed weighing and disposal station for selected waste streams at Avalex recycling centres.
01 / The challenge

Make waste separation easier to understand and do

Avalex aims to create a clean, circular living environment and reduce residual waste. The brief was to improve the appearance, usability and educational value of its recycling centres without losing sight of the limits of existing sites. Research pointed to four recurring barriers: people are unsure how to separate materials, want the visit to be quick, cannot always see the impact of their choices and may find lifting heavy waste physically demanding.

The concept responds with a product and a service. At the centre, the Flipper weighs and disposes of selected materials while showing immediate feedback. After the visit, an optional digital service could explain how materials are processed and show estimated emissions savings and potential Diftar benefits. The concept drivers below translate those frustrations into design actions.

The brief also set practical criteria: a compact footprint, low effort for visitors, accessible and understandable interaction, safe operation, straightforward cleaning and maintenance, a calibratable scale, meaningful feedback and a target budget below €50,000. The budget was a design constraint, not a validated installation cost.

Four concept drivers connect information availability, attitude, impact and effort to individual feedback, behavioural rewards and a less demanding physical experience.
Four customer frustrations translated into feedback, motivation and a more accessible disposal action.
02 / People and behaviour

A service shaped around its stakeholders

The project considers visitors, Avalex employees and the municipality. Visitors could receive clearer information and feedback; Avalex could gain better-organised data and cleaner material streams, with less need for staff to guide every disposal; municipalities could gain insight into separated waste. The proposed feedback loop connects the station to a database and website, so information can return to visitors after they leave.

The behavioural aim is to make the result of a disposal more visible and strengthen visitors’ confidence that their actions matter. Direct feedback at the station is paired with learning and rewards afterwards. These are intended effects, not outcomes demonstrated by a live installation.

Interviews explored which feedback and incentives visitors would value. Many wanted to understand saved emissions, what happens to collected material and whether correct separation could reduce their waste tax. A consultation about IT and data-protection requirements also shaped the interaction: people need clear information and a genuine choice before household data is registered.

Stakeholder map showing feedback and data links between the Flipper, visitors, Avalex employees, a database, website and municipality.
Information and feedback links between the station and the people around it.
Social cognitive model connecting personal self-efficacy, behaviour and environmental feedback.
The behaviour-change approach links personal confidence, action and feedback from the environment.
03 / The concept in context

A fixed station beside the container

The Flipper was designed to sit beside the standing platform at an Avalex site, just before the container fence. Its green aluminium enclosure connects to a closed container; a blue, triangular weighing surface rotates to tip waste into it. A shutter, motor, supporting frame, touchscreen and NFC reader complete the station. The user-facing platform is 63 cm high, based on the ergonomic evaluation.

The layout study places the unit within the existing circulation route. The design would need a suitable power supply for the motor, shutter and interface, and each station would be assigned to a material stream so its weight and impact calculations remain meaningful.

Rendering of two Flipper stations beside the container platform at an Avalex recycling centre, with a visitor approaching.
Proposed placement alongside the existing container area.
Cutaway rendering identifying the shutter, triangular Flipper, weighing platform, motor, supporting structure and green enclosure.
The main parts fit around a rotating platform and a closed waste container.
Plan of a recycling-centre layout showing visitor circulation, containers and the proposed Flipper and interface location.
Site layout study showing the Flipper at the edge of the existing customer route.
04 / A clear user journey

Weigh, choose and dispose

Visitors bring the selected material to the correct station and place it on the open platform. They can then scan an Avalex pass to register the weight or choose the unregistered option. A shutter closes before the platform rotates and tips the waste into the closed container. The interface shows the weight and an estimate of saved emissions; registered data can be linked to a household account.

Registration is optional. The report recommends explaining data use before collection and offering an unregistered route for people who do not consent. The Avalex pass could use NFC; the report favours it because a tap is quick, requires no direct line of sight and uses little power. Protecting household-linked data would be essential.

Five-step user journey: arrive at Avalex, place waste on the Flipper, scan a pass or choose no registration, let the shutter close, then rotate the platform to tip the waste.
The proposed sequence from arrival to automatic disposal; scroll horizontally on smaller screens.
Closed blue container intended to receive waste through openings connected to the Flipper enclosure.
A closed container prevents disposal from bypassing the measured station.
Proposed weatherproof touchscreen showing disposed weight, estimated carbon savings, a consent message and an unregistered Done option.
The interface presents the measurement, impact estimate and registration choice.
Avalex pass with an example household identification number for NFC registration.
An NFC-enabled pass could link a registered disposal to a household account.
Feedback after the visit

Turn data into useful guidance

The proposed website extends the interaction beyond the recycling centre. It could help visitors identify the right material stream, explain how to separate and recycle waste at home, and show what happens after collection. A personal overview could also display estimated emissions savings and, where connected to Diftar, potential household savings. The mock-ups illustrate a service proposal; they were not a deployed website or validated reward system.

Website concept helping visitors find which waste materials belong in each recycling category.
Material guide for disposal at Avalex and recycling at home.
Dashboard concept showing estimated carbon emissions saved by separating 425 kilograms of waste.
Estimated emissions savings made visible after a visit.
Green online dashboard concept with waste information, Diftar savings and visitor feedback.
Example of a personal feedback and Diftar information page.
05 / Ergonomics and evidence

Lower the effort of handling heavy waste

DINED population data informed the comparison between a 63 cm hand-height platform and an 88 cm elbow-height platform. The study aimed to represent visitors aged 20–94 and make the platform accessible across a broad range of body sizes. In 74.07% of the tested actions, participants preferred 63 cm; for a 15 kg load, that rose to 77.78%. The lower platform was therefore selected to reduce the need to lift heavy objects above a fence.

This result comes from a simulated evaluation, not long-term use at an Avalex centre. The interface height was considered separately and set at 88 cm. The report also notes that the interface had not yet been tested with visitors, so its instructions and accessibility would need evaluation in a pilot.

DINED population selection interface used to examine Dutch adult body dimensions across ages 20 to 94.
Population and age-range settings used to inform the ergonomic evaluation.
DINED graph comparing standing fist height and elbow height across Dutch adults aged 20 to 94.
Anthropometric data used to compare hand and elbow heights.
06 / Mechanical and weighing system

Rotate the load instead of lifting it

Early concepts included a conveyor and a container scale. After reviewing the alternatives with the client and coach, I developed a fixed Flipper: it uses less floor space than a conveyor, avoids a surface that is difficult to clean and reduces the risk of waste rolling back towards a visitor. Two mechanisms were then compared: a lifting table that raises one side of a platform, and the hollow triangular Flipper that first rotates the waste by 90 degrees. A plywood prototype with an aluminium surface was tested with wood, metal and cardboard at 5, 10 and 15 kg. In the test, the Flipper needed a smaller additional angle for the waste to slide into the container. Its shape also helps contain objects during tipping. Because the prototype surface was not the proposed stainless steel, performance with final materials still needs testing.

The weighing platform is described as two stainless-steel sheets with nine compression sensors between them. Their readings are averaged, and the scale recalibrates when the Flipper returns to its starting position. The report proposes a robust stainless-steel support table and an enclosed sensor assembly to keep the platform stable and easier to maintain.

Internal and external views of a protected compression sensor, with its mounting surfaces, strain gauges and enclosure identified.
Protected compression-sensor concept for measuring the load.
Exploded weighing platform showing two stainless-steel sheets separated by nine compression sensors.
Two steel plates and nine sensors form the proposed weighing surface.
07 / Feasibility and next steps

Prototype the service before scaling up

The report’s itemised component estimate totals €4,805 per unit, while its cost-summary text gives a different figure of €3,280. Both figures exclude some manufacturing, shipping, installation and site-adaptation costs. A later rough scenario estimates around €11,500 per installed unit before location-specific construction work; electricity, road changes and NFC access for a large pass base could add substantially. These are early estimates rather than a procurement quote.

Potential benefits include cleaner material streams, less staff assistance and better information for visitors, Avalex and municipalities. They depend on people using the station and responding to its feedback. My recommendation is to pilot four stations for selected materials, test the interface and consent flow with visitors, measure sorting quality and operating costs, and verify the business case before wider installation. The prototype and interface were not validated as a complete working system, and the concept should not be presented as an implemented service.

Reference mechanism using a tilting platform to transfer material into a container.
Tilting platform and container reference.
Commercial universal bin lifter with a guarded lifting platform.
Universal bin-lifting system.
Mobile Multi-Tip bin tipper with a safety cage and lifting cradle.
Mobile bin tipper with a safety cage.
Wheelie-bin tipping mechanism with a lifting cradle and retaining features.
Wheelie-bin tipping mechanism.
Chain-driven lifting frame transferring a wheeled container.
Chain-driven container lift.

The Flipper is an academic concept developed for Avalex. Its behaviour-change effects, complete interface, measurement accuracy and site costs require real-world validation.

Next projectThe Epilepsy Journal